Shipping Policy

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a notification email with tracking information once your order has shipped.

Please note: During high-volume periods, such as holidays or promotional events, order processing may take an additional business day.

2. Shipping Rates & Estimates

We offer fast and reliable shipping to customers within the United States. We utilize a network of fulfillment centers across the country to help ensure your order arrives as quickly as possible.

Standard Shipping is available for a flat rate of $8.99 per order.

Most orders are expected to arrive within approximately 3–6 business days after shipment, depending on the destination and carrier.

Please note that delivery times are estimates and may vary due to factors such as the shipping destination, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

3. Shipping Carriers

To ensure fast and reliable delivery, we partner with major carriers including UPS, USPS, and our dedicated logistics partners.

The specific carrier for your order will be automatically selected based on the most efficient shipping route to your address.

4. Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email once your order has shipped, including your tracking number(s).

Tracking information is typically activated within 24 hours after shipment.

Please note: In some cases, tracking information may take additional time to appear or may be updated through our logistics partner's internal system. If your tracking link does not work immediately, please try again after a few hours or contact us for assistance.

5. P.O. Boxes and APO/FPO Addresses

We currently ship to addresses within the United States, U.S. Territories, and P.O. Boxes.

For P.O. Box addresses, only Standard Shipping is available. Expedited shipping options, if offered, require a valid physical street address.

6. Damages & Lost Packages

NESTALLY is not responsible for products that are damaged or lost after being handed over to the shipping carrier.

However, we want to make sure you receive your order safely. If your order arrives damaged or your package appears to be lost, please contact our support team at support@nestallyliving.com as soon as possible.

Please provide your order number and, if applicable, photos of the damaged product and packaging. We will work with you to help resolve the issue with the carrier.

7. International Shipping

We currently do not ship outside the United States.

All orders must be shipped to an eligible address within the United States or applicable U.S. territories.